Shipping policy

Shipping and Delivery

We deliver Australia-wide, using a range of couriers such as Sendle, Australia Post,  and Fastway. Which courier depends on which item you buy and where you live.

Generally, delivery takes 2-3 business days, but this does depend on which day you place the order (eg. weekend or public holiday), and how far you are from our stores in Northern NSW. Once the item leaves our store, we will arrange for the courier to send you a tracking email so you can follow the package all the way to your front door.

Please remember these are independent couriers who only generally deliver Monday-Friday during business hours. You'll have to make arrangements directly with them if you can't be home on the day of delivery, or if you want to make other arrangements.

If you need an item urgently, you could consider our Click & Collect service, which is free in Northern NSW.

We currently do not deliver outside of Australia

Delivery Cost

Delivery cost depends on how big the item is, and where you live (your postcode). For most small items (items that will fit in a satchel or small box) the charge will be $14.95. For large and heavy items, it may be a bit more please see shipping and delivery page for more detailed information.

It's easy to work out how much an item (or a basket of items) will cost. Just add them to your cart, and start the checkout process. At step 2 (BEFORE you have to pay!) you will be presented with a screen showing the freight charge. This is dynamic, so the more items you add or remove from the cart, this charge will update.