FAQs

Yes, we currently have Zip Pay, After Pay, Direct Deposit and Pay Pal as online payment options.

We offer a standard flat rate shipping price of $14.95 for most standard lines. If you have ordered bulky or heavy items like scooters, magnetic construction sets, ride-ons there will be a higher delivery costs. This will automatically be applied to your cart at the end of your shop. Once you are happy with the items in your cart simply log in or register your details. The appropriate shipping rate will then be applied to your total cost. You still have the option of returning to your cart and changing any items if you wish. Alternatively you can proceed to the payment page.

Please see "shipping and delivery" page for more detailed information on shipping rates and charges.

At this stage the gift card options are separate. You can only use store gift cards in store and Web purchased gift vouchers on sales from our website.

We currently have selected a range of popular items to be available from our website. We will continue to add to this as our online store grows bigger. If you are looking for a particular item please don't hesitate to call one of our stores for customer assistance.

Products that have a badge on them that reads "In Transit" means we have received confirmation from the supplier that the stock has been shipped to us but we have not received the stock yet. This means if you order this item there will be delays on delivery times as we do not physically have the stock yet. You will be shipped your item as soon as the stock arrives in our store.

Please be mindful that during lockdown conditions there may be unexpected delays in delivery from both our supplier and from us to you. For convenience you will receive an email once your order has been fulfilled. This will alert you the stock has arrived and we are preparing your item for shipping/collection.

We thank everyone for there patience and understanding during these challenging times.

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